Systematisation is the best way to grow your business and ensure sustainable growth. Incorporating processes into your company gives everyone clarity about what they are expected to do and allows them to step out of management and tactical positions and deliver tangible results while also requiring them to be accountable. But this requires a structure that enables you to write down the ‘rules’ of your company, ensuring that routine tasks can take care of themselves which allows you to focus on the work that is important most. This is why you need the management system for your company.

A management system for companies aims to create a framework of policies and procedures, as well as guidelines to ensure that all activities of an enterprise are performed in accordance with best practice. They are designed to meet various corporate goals such as improving efficiency in operations and financial success, customer relationships, product quality, environmental performance, worker safety and legislative compliance.

These are usually based on the PDCA cycle and involve the creation of processes that document, examine and implement improvements to existing methods in a systematic way. Some of these processes are designed to comply with specific requirements such as ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 security of information.

A successful company management system must be simple to use and accessible to all employees throughout the company. This could be in the form a lightweight application that lets anyone edit and publish new quality documents or workflows, or simply making a business flow map accessible via the intranet. It is essential that you can update the system in a way that it reflects current working practices of the business. This reduces the risk of it becoming obsolete which is a common issue with more formalized manuals or software programs that require specialised skills to maintain.

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